DATA COLLECTION NOTICE
At Loan Pronto Inc, we understand the importance of your privacy. When you provide us with information to be contacted regarding our loan products and services or to receive a response to your inquiries, we handle your data with utmost care. To ensure transparency, we would like to inform you about the types of information we gather:

• Personal identification details such as your name
• Contact information including phone number and email address
• IP address
• Information about your interactions with our websites
• Geolocation data
• Professional or employment-related information
• Financial information
• Other information you choose to provide via telephone, letter, or email

We collect this information through various channels, including telephone calls, emails, letters, documentation, and your website activity. If you are a borrower or potential borrower and a loan application is submitted to Loan Pronto on your behalf, we may also receive additional personal information for the purpose of evaluating your loan application, creditworthiness, and servicing any approved loan.

As a responsible financial institution, we do not knowingly solicit or receive information from children under the age of 13 or individuals below the legal age to contract. We do not sell the personal information of minors.

Your information is collected directly from you, loan applications, online forms, underwriting documentation, and other means of communication. Some information is mandatory to fulfill your requests or be considered for loan approval. If you choose not to provide mandatory information, we may not be able to provide you with the requested services.

The information you provide will primarily be used for contacting you, understanding your needs, evaluating loan applications, underwriting loans, and improving our products and services. By submitting your information to Loan Pronto, you authorize us to use your information for these purposes. You may receive periodic marketing communications from us, but you can opt-out at any time.

We take the security of your information seriously and have implemented measures to protect it. However, please be aware that no transmission over the internet or any network is entirely secure. We recommend avoiding the transmission of confidential or non-public personal information via email.

Loan Pronto may engage service providers to assist in the loan process and provide necessary services. These service providers are strictly prohibited from using your personal information for any purpose other than what is specified by Loan Pronto.

In certain circumstances, we may be required to disclose your personal information to regulatory authorities, legal entities, or other parties due to legal obligations or requirements.

Our website may use technologies such as cookies to improve your online experience, track usage data, and provide personalized services. You have the option to modify your browser settings to reject cookies, but this may impact your access to certain features.

We may provide links to third-party websites, but we do not accept responsibility or liability for their policies or the security of information you submit through them.

Loan Pronto reserves the right to modify this privacy statement without notice. The most current version will always be available on our website.

If you have any questions or concerns about our privacy practices, please feel free to contact us using the information below:

Loan Pronto Inc 800 Westmere Ave, Suite 300 Charlotte, NC 28208

Thank you for choosing Loan Pronto. We value your trust and privacy.

Information about your use of Loan Pronto’s websites
Because of the financial nature of our business, Loan Pronto’s websites are not designed for use by children under the age of 13 and those not of legal age to contract. Therefore, Loan Pronto does not knowingly attempt to solicit or receive any information from children. Additionally, Loan Pronto does not have services available for those younger than the legal age to contract and as such does not knowingly attempt to solicit or receive any information from those under the age of 16. Loan Pronto does not sell the personal information of minors.

HOW INFORMATION IS COLLECTED
The personal information Loan Pronto receives about you is provided: by you directly to Loan Pronto; on your loan application; online forms you complete; documentation provided in connection with the underwriting process or for consideration of a loan modification; information and/or documentation you provide to be approved to submit loans to Loan Pronto; emails and letters you send to Loan Pronto; phone calls with Loan Pronto; and your activity on Loan Pronto websites.

MANDATORY AND OPTIONAL INFORMATION
Loan Pronto identifies for you what information is required to fulfill any particular request on our Website, be considered for approval to submit loans to Loan Pronto, and be considered for a residential mortgage loan. If you choose not to provide mandatory information, Loan Pronto will not be able to provide you the service you are requesting.

USE
Primarily, the information you provide will be used to: contact you and better understand your wholesale lender needs; allow access to our servicing system if you have a loan with us; review your loan application or broker application for approval; and underwrite your loan request. You understand that by submitting your information through this Website or one of Loan Pronto’s other company websites or by other means to Loan Pronto, you agree to be contacted regardless of registration with any federal, state or local Do Not Call list, Do Not Mail list, or any other comparable list or registry. By providing information to Loan Pronto through this Website, a telephone call, an e-mail, letter or by any other means permitted by Loan Pronto, you authorize Loan Pronto to engage in the following uses of your information:

• to improve its products and services
• to periodically market its products and services, telemarket its products and services, and send promotional emails and advertisements to you
• to contact you
• to perform services you request of Loan Pronto including but not limited to reviewing credit worthiness for requested loan approval, service your Loan Pronto loan, respond to your inquiries/requests, underwrite your loan application, review your account for possible loan modification
• to complete any other task requested of Loan Pronto or necessary to perform the underlying services for which you have contacted Loan Pronto directly or indirectly via your loan officer

If you do not wish to receive information regarding Loan Pronto products and services, you may opt-out during your account registration, within any future communications or by sending an Email to [email protected]. Please designate within your opt-out request your email address, property address, loan number (if applicable), and telephone number as well as from what communications you wish to opt-out. You may also update your contact preferences by logging into your account. Loan Pronto does not sell or share a borrower’s personal information with third-parties for their promotional or marketing use without your consent.

While we respect and honor your privacy preferences as you have expressed, there may be times we need to contact you to inform you of a specific change that may have an impact on your ability to use Loan Pronto’s services or other critical non-marketing purposes. We may also contact you to respond to any specific request you may submit.

SECURITY
Loan Pronto has measures in place directed to safeguarding the information you provide. Such measures include, but are not limited to, implementing policies and procedures regarding data security.

Please note, no data transmission over the Internet or any wired or wireless network can be guaranteed to be 100% secure. Loan Pronto recommends you do not send any confidential information and/or nonpublic personal information by e-mail. If you choose to send confidential information and/or nonpublic personal information to Loan Pronto via e-mail, you accept all risk that such information may be intercepted by a third party.

SERVICE PROVIDERS
For certain aspects of the loan process and to provide certain services to you, Loan Pronto employs or utilizes service providers including, but not limited to, appraisal management companies, title companies, closing attorneys, due diligence firms, sub-servicers, consultants, temporary workers, attorneys, third-party developers and technology companies and others as necessary. For example, we may utilize service providers to send Emails to you. In order for service providers to assist Loan Pronto, we may need to share your personally identifiable information. Service providers are not authorized and are strictly prohibited from utilizing your personally identifiable information for any purpose other than those proscribed by Loan Pronto in connection with the services they provide on Loan Pronto’s behalf. Loan Pronto does not sell or share a borrower’s personal information with third-parties for their promotional or marketing use without your consent.

LEGAL DISCLOSURE
At times, Loan Pronto may be required to disclose your personal information to including, but not limited to, state and federal agencies, regulatory authorities, attorneys, and/or other parties as the result of a legal obligation, subpoena, or legal requirement.

WEB TECHNOLOGIES
Cookies: A “cookie” is a small file that is assigned by the web server to your computer. The use of cookies allows Loan Pronto to identify which pages of the site are accessed. That information is then used to improve the Website and your online experience. Assigning a cookie to your computer does not provide Loan Pronto access to your computer or any of the information contained on your computer and your computer is not harmed by Loan Pronto’s use of cookies. Most web browsers afford you the option of modifying your settings to reject cookies should you choose. However, declining cookies may interfere with your ability to take full advantage of the features of this Website.

Website Usage Data: Our websites may track usage data, including but not limited to, your IP address, your page views and links clicked, your browser type and version, and other aspects of how you interact with Loan Pronto’s websites. Loan Pronto utilizes this information in the aggregate and on an individual level to better understand how our website is being used, to improve site offerings, for troubleshooting and other issue resolution purposes. This data may also be utilized to help Loan Pronto provide coaching on the various tools the site has to offer and provide you with a more personalized website experience or assist with technical support questions. We may also utilize it to send you specific offers or promotions. If you do not wish to receive offers or promotions, simply indicate your preferences through your online account or send an Email to [email protected].

You can also follow the instructions at the bottom of any particular Email from Loan Pronto to manage your notification preferences. Again, Loan Pronto does not share your information with third-party companies for their marketing or promotional use and we do not track URLs that you type into your browser, nor do we obtain any information about your usage across the internet once you leave Loan Pronto’s websites.

CHANGE IN CONTROL
Your information may be transferred in connection with a sale, merger, transfer, exchange or other disposition (whether assets, stock or otherwise) of all or a portion of the business of Loan Pronto. You will have the opportunity to opt-out of further secondary use of your information following any such change in control.

SOCIAL MEDIA AND THIRD-PARTY LINKS
Loan Pronto has a presence on various social media outlets in an effort to connect with our clients, customers and to connect with potential clients. Your activity on third-party websites is governed by the security, policies and terms of use of each third-party website. You should review the privacy policies of the third-party website before using it and ensure you understand how your information may be used before providing it. The information posted on or directed on Loan Pronto social media profiles is generally available to the public. To protect your privacy, do not include information sensitive personal information or any other information you want to keep provide in your social media activity, comments or response. Any information shared on Loan Pronto’s social media pages may be archived independently on, and retention of such information is governed by, the third-party website.

You might find links to third party websites on this Website. These websites should have their own privacy policies which you should read and understand before using their site. Loan Pronto does not accept any responsibility or liability for their policies or for the security of information you submit through a third-party website whatsoever as Loan Pronto has no control over third-party websites.

CHANGES TO OUR PRIVACY STATEMENT
Loan Pronto reserves the right to modify this Privacy Statement at any time without notice, but the most current version of the Privacy Statement is available to you by clicking on the link at the bottom of this Website. By continuing to use the Website and the services available through it, after the date of any change to this Privacy Statement, including accessing the Website, you agree and acknowledge acceptance of the Privacy Statement in its most current version.

TERMS AND CONDITIONS
Please see the Loan Pronto Terms of Use Statement for other details that are applicable to and regard your use and access of this Website by clicking the link at the bottom of this page.

RIGHT TO KNOW ABOUT PERSONAL INFORMATION COLLECTED, DISCLOSED OR SOLD
You have the right to request Loan Pronto disclose what personal information it collects, uses, discloses and sells. Loan Pronto has outlined above the general categories of information collected from you directly or received by Loan Pronto via your licensed loan officer. Loan Pronto does not sell your personal information and only discloses to third-parties who are performing services on behalf of Loan Pronto or assisting Loan Pronto with another business need or purpose.

If you would like additional information about what personal information Loan Pronto collects and how it is used, disclosed, and sold (Loan Pronto does not sell your personal information), you can submit a verifiable consumer request via telephone by calling 704-602-2446 or by email to [email protected]. You can also submit your request in writing by mailing it to:
Loan Pronto Inc
800 Westmere Ave, Suite 300
Charlotte, NC 28208

In order to respond to your request for information, Loan Pronto will need sufficient information to verify your identify. Please include with your request your name, property address, NMLS number (if applicable), loan account number (if applicable), last four digits social security number and/or any other information that may help Loan Pronto verify your identity.

CALIFORNIA CONSUMERS – RIGHT TO ACCESS, REQUEST DELETION, OR OPT-OUT FROM SALE OF PERSONAL INFORMATION:
You have the right to request (1) access to your personal information, (2) to opt-out of “sales” of personal information (Loan Pronto does not sell your personal information), and (3) the deletion of your personal information. However, please understand that as a licensed mortgage lender, Loan Pronto is required to comply with applicable rules, regulations and guidelines, which dictate how Loan Pronto retains your personal information and account information.

You can submit a verifiable consumer request via telephone by calling 704-602-2446 and or by email to [email protected]. You can also submit your request in writing by mailing it to:
Loan Pronto Inc
800 Westmere Ave, Suite 300
Charlotte, NC 20208

You may also designate an authorized agent to make a request under the California Consumer Privacy Act (CCPA) by following Loan Pronto’s third-party authorization processes.

In order to respond to your request for information, Loan Pronto will need sufficient information to verify your identify. Please include with your request your name, property address, NMLS number (if applicable), loan account number (if applicable), last four digits social security number and/or any other information that may help Loan Pronto verify your identity.

NON-DISCRIMINATION STATEMENT
Loan Pronto does not discriminate against any consumer exercising their privacy rights conferred by the CCPA.

AGREEMENT
By using this Website, you agree to Loan Pronto’s Privacy Statement and to the use of the information Loan Pronto receives and collects as stated herein and in ways Loan Pronto may notify you of in the future. By providing any personal information to this site, you acknowledge that you fully understand and consent to the collection and processing of such information. Loan Pronto reserves the right at its discretion to modify this Privacy Statement at any time. Your continued use of this site following the posting of changes to these terms indicates your acknowledgment and acceptance of all changes.

QUESTIONS?
Should you still have questions regarding Loan Pronto’s use of your information, privacy policies and practices, you may contact Loan Pronto using the below information:
Loan Pronto Inc
800 Westmere Ave, Suite 300
Charlotte, NC 28208
[email protected]
704-602-2446